why is my finish line order still processing

They then reimbursed me but deducted $10. YOUR job is to ask the My kids are not spoiled. Yes, Finish Line has over 600 retail stores in the United States. i'm reading all these reviews and realize mine wasn't at all an isolated incident and they still don't have it together. I am telling ALL that I know not to shop here anymore and that is quite a few people so I am sure there will be a financial dent! If you would like to check to see if a Finish Line store near you has an item you are looking for online, try these two methods: All shoes on our Sneaker Release List drop at 10 am ET unless otherwise stated via Finish Line email and/or social media. Youre Temporarily Blocked. Find the nearest store by using our online Store Locator. You can create a Winners Circle account during the checkout process if you dont already have one or you can check out as a Guest. Does Finish Line offer competitive prices on athletic footwear and apparel? My basketball teams will not use any of their products again. By using our website, mobile app or other online services, you agree to these Terms of Use andour Privacy Policy, FREQUENTLY ASKED QUESTIONS - IN STORE PICKUP INFORMATION. Finish Line charges and collects applicable sales tax on the merchandise it sells in accordance with state and local laws and remits the tax collected to the applicable state and/or locality. Returned those and after customer service acknowledged the order is for a pair of 6.5 women's they sent another pair of 7.5 men's. I have been shopping for over 10 years with finish line and spend thousands of dollars a month to be treated like some type of high schooler! However never received so I canceled order so I could purchase again in time for Christmas, and they will not refund my original payment! WebIt takes minutes to find a way to work with Maintenance Work Order. I sent an e-mail to customer service twice and interestingly received identical responses from two different reps as follows: "My name is Christine [or Justine], and I will be happy to assist you with your order. The Finish line Store in Clay Terrace, Carmel is supposed to open at 10am. Now store won't refund me my money until I drive into one of their stores and return the item they sent to me in error. The more you know, the better chance you have at getting your hands on the hottest products out there. Finally I am about to pay and the cashier ask if I want to give to charity for children. my question is rhetorical but has anyone filed a complaint with the federal trade commission? someone tell me what's going on! Bought an item online on Thursday. I returned to Finish Line to look at the Nike Griffins $210. Tip for consumers:Unless you have two weeks to wait around for them to slowly slowly get to handling your order, I would suggest you shop elsewhere. WebIf you already know your tracking number, you can follow the shipping carrier's link below to track your order. i want my money back. trying to order using the website but it keeps saying "access denied". Order placed on 2/5. You can track your order and shipped package a few different ways: For each shipment, you will receive an email notification the day before your package is scheduled to be delivered and you will also receive a delivery confirmation email after delivery. It is now 10:30am and yet again I find that the store is still not open. Dealer B's 3rd order isn't a Crew cab, but after 2 and 1/2 passes 2 tone is exhausted so again nothing scheduled. I've never heard of such poor business policies and I will never purchase anything from them again! Is thisnormal? We are NOT customer service. I was assured that the "authorization charge" would come off once the shoes shipped. Accessibility Resource Center Skip to main content. Today 10/16 I called again, they said they are still printing the label. Our policy is only one shoe. Absolutely! i just purchased from finishline.com and i am so nervous about it being a whole scam or not even receiving my package or anything. Click here to get notifications about new complaints of Finish Line. I was just charged on my credit card and have a pending charge on my credit card for an order that never went through your website 4 days ago? He wore them one time but they hurt his feet so he went to exchange them for a larger size. I guess there's always a first. I was expecting to get it within maybe like 4-5 days but it hasn't even shipped yet Scan this QR code to download the app now. The cashier shows it to an apparent caucasian manager w/ tattoos on his arm. I placed an order for a pair of airmax 2014 about a day ago. For information on creating and submitting your plan, search for Appeal the Removal of Selling Privileges in seller Help. Shipping charges may apply. They were busy talking to other customers with the same issue! Members of the program can earn points for purchases and other activities, which can be redeemed for rewards. The representative also told me that the coupon code I entered wasn't valid. The item that was reprocessed and shipped to me was a $10 set of Nike Socks, not the $100 Nike shoes I ordered at this point over a month ago. This discount is not valid on purchase of gift cards. After trying on the first shoe, I instantly loved it. Dealer A's 3rd order is still OK so it also gets scheduled and uses up his final allocation. Haters, COME AT ME. I am completely disappointed with everything they have done! I kept an eye on the shipping status via your website on my shoes and other pair of socks. No, Finish Line also sells accessories such as hats, bags, and sunglasses. The company's customer service is generally considered to be good. F for Honestly, I am not sure where all of this Finish Line hate is coming from. Share your photos and videos with others to prove the truth of your words. If your going to try and buy from this online store, Please be advised that everything is shipped UPS ground. They said they would send me out a return label for these cheap shoes that I didn't order, that were sent to my boyfriend, and send his correct shoes to him. Dec. 27, 2022, at 10:00 a.m. After selecting a lender, the next step is to complete a full mortgage loan application. You cannot get your items any faster than what you were told at the time of order. #EPICFINISH@FinishLineHelp for customer care assistance. Access it all with exclusive product releases, big ticket giveaways, & app-only content. PLEASE do something about this. Do not shop here. Certain states offer Sales Tax Holidays during certain times of the year. If you are checking out using a Winners Circle account, the shipping address you previously used will appear. My experience with Finish Line online was awful. Your order shipment confirmation email will include a carrier tracking number with a link to a Track Your Order page. So they go from state to state and eventually I receive notification they are being returned to Finish Line because they did not give UPS my correct address. Postal Service (USPS) For more information, please search for Prohibited Seller Activities and Actions in seller Help. Seems like a very long time in this day and age. I am completely disappointed with everything they have done. Was it because I was black this happened? Well, I was told every day for 5 days to wait 24 hours for an update on the label. This christmas gift was icing on the cake and now we have to suffer because of no communication from finish line. Once you receive your order confirmation, Finish Line will contact you via email and phone when the order is available for pickup. They charged me $25 on 12/16/2009 (which i didnt notice) However, a review of your account indicates you have listed against detail pages that do not exactly match your items. Website still shows everything in stock in my size for the item, even though the customer service rep said they weren't. Garbage company. This was never told to us prior to retrieving the shoes from the back that the shoes were at the $160 price. I received an online order today I placed Sunday. Asking me if I know my own address and if it's possible I screwed it up. WebI call customer service and say you know you tell your customers it will take 3-5 business days and she says oh well it could take up to 10 busines days because the items actually ship from the store we dont have a seperate warehouse for finishline.com. The rep kept repeating the policy to me about processing holds, I practically had to tell her to shut up. Etsy sends both you and the buyer an email about pending/processing orders and again after they either complete processing and it is safe to ship or if they were unable to complete processing and canceled the order. After entering shipping, billing, credit card information during checkout process I received a error message stating that the transaction didn't go through. Why is my order still processing its up to a day now. I wouldn't even them a one star but had to! I say no. Er, if you can only send 10 items in a day then I would think it makes sense to list as many items as needed to get that 10 items a day in sales. Remember, Winners Circle members can earn rewards points with each purchase towards sweet perks like coupons and exclusive, draft-only releases. I just called their head office number on Circle City, to be told that sometimes the key holders run late. The second line in the link reads as follows: In some cases, our payment and order detail verification process may extend order processing times, potentially for as long as 21 days. My card was charged and my bank said everything was ok on their end (I did pay part of the balance with a gift card I WebWe are still working hard to bring you fresh content and good vibes, even in these trying times! why is my finish line order still processing. I had 7 penders last night, 2 have now dropped and 1 went through, As of now I have 5 and one of which is still in the normal 30 minuet window. I purchased an item from this company and they shipped me the wrong item. If your order has been listed as "Processing" for more than 24 hours, this is most likely the cause of the problem. Even when you call them they have excuses for why they move so ridiculously unbelievably slowly. Oh well I've seen 3 customers come and go in this time. Why not just send the two exact same shoes in the same shipment box instead of screwing their customers. Generally, these tax holidays relate to back to school purchases related to Finish Lines business and occur during July and August of each year although the tax holidays may also occur at other times during the year. Not to mention that their live chat is always unavailable, never respond to e-mail etc. I do between 10 - 20 order a day and rarely have penders. There was a girl, Makayla (? The terms contained herein are subject to change as the taxation of online transactions is continually evolving.

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